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WE ARE PLEASED TO ANNOUNCE WE HAVE NOW MOVED TO CROUCH VALE MEDICAL CENTRE

Practice Newsletter October 2019         Click 'latest news for more info

Appointments

Emergency Appointments

Appointments for emergencies are available on the day - bookable through reception.  Once these appointments are fully booked, reception will pass any emergency requests on to the duty clinician who will provide a response (telephone call and/or appointment) within 24 hours (usually the same morning or afternoon that you have called). 

Routine Appointments

We have routine appointments for Prescribing Advanced Nurse Practitioners on the same day so at most the waiting time is 24 hours.

GP's have a waiting time of approximately 2 weeks (depending on annual leave) BUT telephone appointments are available the same week with GP's so if a problem can be resolved over the phone e.g. medication requests/queries or review of investigations or follow up, please do remember to ask reception for a 'telephone appointment'. 

Extended Hours

We have an early morning surgery from 07:30 on Mon, Tue, Wed, Fri  we also have a late night surgery each Tuesday from 18:30 to 19:30.  These appointments are particularly useful for patients who work.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Extended Access

 
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